Privacy & Cookie Policy
Last updated: 20 October 2026
Vape Delivery Mumbai (“we”, “us”) respects your privacy. This policy explains what information we collect when you use vapedeliverymumbai.com or contact us on WhatsApp, and how we use it.
1. Who we are
Vape Delivery Mumbai
Road No. 36, Versova, Mumbai – 400053
Email: info@vapedeliverymumbai.com
2. Information we collect
• Order and chat details: name, phone number, delivery address, product choices, messages you send on WhatsApp or email
• Website data: pages viewed, device/browser type, approximate location (city level), and standard log data via cookies or similar tools if enabled
• Payment proof: only what you share in chat (we do not store full card details on our website; there is no online card checkout on the site)
3. How we use information
• To confirm and fulfil orders and arrange delivery in Mumbai and nearby areas
• To respond to questions and provide customer support
• To improve our website and service
• To comply with law (including age-restricted product rules) and prevent fraud or misuse
We do not sell your personal information.
4. Sharing
We may share information only with:
• Delivery partners, to the extent needed to deliver your order
• Service providers who host our website or tools (e.g. Shopify), under their security practices
• Authorities if required by law
5. WhatsApp
When you message us on WhatsApp, Meta’s terms and privacy policy also apply to that platform. We use your chat content only to handle your enquiry or order.
6. Cookies and analytics
Our site may use essential cookies to run the store and optional analytics to understand traffic. You can control cookies through your browser settings.
7. Data retention
We keep order and chat records as long as needed for fulfilment, accounting, dispute handling and legal requirements, then delete or anonymise them where practical.
8. Your choices
You may ask us to correct or update your contact details, or to delete information we no longer need for legal or operational reasons, by emailing info@vapedeliverymumbai.com.
9. Children
Our products and website are for adults of legal age only. We do not knowingly collect data from minors.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or our service after changes means you accept the updated policy.
11. Contact
For privacy questions: info@vapedeliverymumbai.com