Contact Our Dispatch Team

For questions about an order request you have already sent — delivery timing, tracking, a missed delivery, or a damaged or incorrect item — message our dispatch team on WhatsApp or use the form below.

Please include: the name used for the order, the delivery area, the product name or SKU, and (for damaged items) photos of the item and packaging.

Dispatch hours (sample): Monday–Saturday, 10:00–20:00 ET. We aim to reply within 2 hours during these hours.